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Our Clients Speak…

Over the years, we’ve been fortunate enough to represent some of the nicest clients around. We think that they tell our story best!

Rod & Jamie did such an outstanding job selling my home that I just had to let you know. They handled every detail with such efficiency that it made the whole process stress-free. I’ve sold several properties and have always had difficulty with communications. Not so with Rod & Jamie. They always call back in a timely manner. I will recommend them to all my friends.

- Dona Rose (Seller)

Rod & Jamie were extremely helpful in helping us sell our home at a fair price in a difficult environment. Rod was totally on top of all the events that occurred as part of the process. This started with recommendations for improvements to increase market value and continuity through the funding at close of escrow. Jamie was very organized in making sure all the paperwork was properly filled out and was very helpful in suggestions for the home improvements. We look forward to using their services in the future.

– Rick and Sue Gordon (Sellers)

When we made the decision to put our home on the market, we knew we would come back to Coldwell Banker Solano Pacific. The hard part was choosing from our friends there that Roger had worked with. He knew that it takes focused attention and a strong sales organization that makes for a successful listing, sale and escrow. Rod and Jamie exceeded our expectations for professionalism. We were in frequent communication about the progress on the listing, sale and escrow of our home. After more than 30 years in Benicia, it was hard to leave, but we knew we would be well taken care of by Rod and Jamie when we chose to move out before the house had sold. Real estate is a difficult business to be successful in because of uncontrollable factors that can affect the market. Rod and Jamie were able to see when these might be happening and because of their counsel and advice, we were able to make sound decisions. We highly recommend Rod and Jamie Herman to anyone looking for a real estate team that always has a positive attitude, are true real estate professionals and who have excellent knowledge of how real estate transactions can and should take place. Coldwell Banker is lucky they haven’t opened their own office.

- Roger and Rosanne Heym (Sellers) — Roger is a former Coldwell Banker agent

We were both quite impressed with the tenacity and stick-to-it-iv-ness you both displayed during the rather long and arduous process. May other Realtors would have lost interest in our project and put us on their back burners. It is not often that we have to deal with real estate matters, but it is really reassuring to know that when we do, you two are there to look out for our interests, explain all the details, and ensure we understand everything that is transpiring. Your personal service and attention to detail is very much appreciated. Thank you, Thank you, Thank you!!!

- Charlie & Gail Bouffard (Repeat Clients)

In a very stressful time for my husband and I (we got engaged, married, quit jobs, started new jobs, sold a home in Nevada, bought a home in California and moved…all in less than 2 months!), we counted on Rod and Jamie to not only handle the transaction, but also be efficient and look out for our best interests. They exceeded our expectations in every way. They are professional, courteous, detail-oriented, experienced and knowledgeable. We respect them greatly not only professionally, but personally, too! We hope to continue our friendship with Rod & Jamie and will recommend them every chance we get!

- Chris and Sharon Black (Buyers)

The Hermans are the most trusted, hard-working, thorough agents we have EVER dealt with. Attitude: Positive, Supportive, Superb. Professionalism: Of the highest standard. Knowledge of Real Estate: Superb.

- Ron and Sheri Russo (Sellers)

Rod & Jamie are the only two people we would do real estate business with!

- Don & Karen Richey, Sellers & Buyers (Repeat Clients)

Excellent, very nice, friendly and helpful. Remarkable knowledge of real estate. Rod had major information whenever I needed an answer. They also created an excellent web site for my home.

- Joan Beguelin (Seller)

Rod and Jamie were always upbeat and encouraging, yet realistic in regards to what Michael & I could afford and work with. Rod and Jamie were consummate professionals. They were always responsive…never failed to return phone calls, updated us on changes immediately. They were always “cool, calm, and collected” even with the extremely short timeline we had to find and offer on a home, since we were traveling from Massachusetts. Even with the wedding for their eldest daughter imminent, we never felt like we were “put on hold.” We always felt that our needs were important to both Rod and Jamie.

- Michael & Monyee Kazek, Buyers & Sellers (Repeat Clients)

This is the third time we’ve asked Rod & Jamie to represent us in a real estate transaction. In our view they are the best at what they do.

- Tim & Vickie Ward (Buyers & Sellers (5-Time Repeat Clients)

We could not have been happier with our experience. As first time homebuyers, we were not fully aware of the details involved when buying our first home and nervous about making this purchase. Rod and Jamie addressed all of our concerns and questions with professionalism and courtesy. We felt comfortable with them and their knowledge of the market and confident that they had our best interest in mind when negotiating.

- Brian and Amy Pereira (Buyers)

We were so very pleased with the Hermans. We described what we could afford and what we hoped to find in our first home and they found it with extras! With real estate professionals like Rod & Jamie Herman, I can understand why Coldwell Banker is such a successful real estate company.

- Doc & Cathy Soto (Buyers)

We had the privilege to work with Rod & Jamie Herman before out latest purchase of our new home. They helped us purchase our very first home some 6 years ago. They took two very nervous first-time home buyers and made us feel like our interests truly came first and prepared us for all of the unforeseen things that go into such a thing. We of course, called them again to help us “move up in the world.” Some things never change! Their professionalism has gotten even better if that is possible! Their knowledge of all of the pitfalls made us very comfortable and we put our full trust in them, which is rare these days! They did more than they needed to every step of the way. We will of course, if ever needed, use them again and continue to refer any and all who need “real” real estate professionals.

- Mark & Melinda Bilow (Buyers, Sellers, Repeat Clients)

I think the best tribute we can give to them is to share with you how they truly “work up” to the claim they make on their website: “Our credo is simple: do business according to the Golden Rule, treat people the way we’d like to be treated with honesty, integrity and professionalism.” And how! With Rod & Jamie nothing was too much. They bent over backwards to accommodate us. Rod & Jamie were as honest as it gets – they candidly (but delicately!) helped us out when we were prepping the condo for the market by making suggestions that would approve its appeal when being shown. The most unbelievable thing is that they represented both the buyer and seller in both of our transactions and we felt that Rod and Jamie were on our side the whole time in both situations.

- Greg & Bridgette Kennedy (Buyers, Sellers)

At our first meeting with Rod, he told us that he believed in working together as a team to sell our home. He kidded us that he would be calling us so much with updates and status reports that we would get sick of hearing from him! But he lived up to his promise. He called us almost daily with tips on how to stage our home and how to market it. Rod’s secrets are his superlative marketing skills and his belief in keeping in constant contact with his clients. We truly enjoyed our joint venture and are thrilled with the results. Rod likes to use the slogan “The Hidden Advantage” when marketing his skills. In our view, Rod’s not the “hidden advantage”; he’s the obvious advantage!

- Jim & Jackie Boucher (Sellers)

I never felt that going through the transition to “new home owner” could be so smooth and satisfying. I grew to trust Rod as a friend and had a feeling of complete faith in what he did for me. I was convinced that he had my personal concerns and welfare in mind at all times. As I got to know him better, he established a rapport that was more of a close friendship than a business relationship. I felt as if we were old friends and he was assisting me rather than facilitating a sale. I have had the opportunity to talk to others who have recently purchased houses and their horror stories are legend. I can see now so very much more clearly by example just how much he did to make my transition to home owner so effortless and easy.

- Jon Dickinson (Buyer)

Rod is always positive…always works out ways to resolve issues. Knowledge of real estate –  excellent! Rod knows the process and could always answer questions as to why things are done certain ways in California. We have already referred Rod & Jamie to our business associates!

- Paul & Kate Gaffney (Buyers)

They were very helpful and spent A LOT of time with us before they even knew we were going to buy. They were able to answer all questions to our satisfaction and explain things we did not understand. Rod and Jamie were both very nice and helpful and went out of their way to accommodate our schedules. We would definitely work with them again on any future real estate transactions.

- Steve & Elaine Bonini (Buyers)

Both have a great attitude, always positive, communicate honestly, and are persistent. This sale would never have been completed without their constant attention to details. I have moved seven times, and Rod & Jamie are heads above any Realtor I have ever worked with. We would recommend them to anyone!!

- Frank & Patty Gray (Sellers)

Very pro-active, great follow-up and excellent in all respects. Rod stays with his clients every step of the way and really knows the contractual obligations…invaluable knowledge for the sale/purchase process. Rod does not hesitate to defend his clients’ rights and privileges and he is always reasonable during the negotiation process. We would not hesitate to recommend them to a prospective buyer or seller. In fact, we already have!

- Bill & Patti Hebert (Buyers & Sellers)

We interviewed 3 Realtors prior to selecting Rod & Jamie. Their degree and depth of professionalism and knowledge of our local market were the weighing factors. Both Rod & Jamie showed excellent communication skills. In fact, I believe they went out of their way many times to make certain we were aware of what was going on.

- John & Marianne Holmes (Sellers)

They made a stressful experience seem easy with their in-depth knowledge of real estate. We enjoyed working with them. What strikes me now, four months later is how much I enjoyed Rod and Jamie’s company. When their calls came, I was happy to go see another house, but also happy to see them. Our youngest son said it best when we finally found our house. He said “But if we buy it, we won’t see Rod and Jamie any more!” We felt cared-for and understood. That helped our whole family relax through a process that would have otherwise been wrenching.

- Ron Kane & Teresa Finn (Buyers)

The Hermans were wonderful to work with. They were helpful, patient and very professional. Outstanding!

- Monique le Conge (Buyer & Seller)

They were extremely accommodating to my limited schedule. Being a first time buyer and new to the area, Rod’s knowledge and patience was very comforting. He explained the pros and cons of different areas in town, introduced me to a wonderful lender and basically held my hand through a crash course in real estate. Jamie was always there with the paperwork and helpful explanations. She made sure everything was in order and complete, so I experienced no tribulations through the home buying process. Rod and Jamie make a wonderful team and I’m sure they are very successful because of the personal attention they seem to give every client.

- Sara Leventhal (Buyer)

In every way, Rod & Jamie were a delight to work with. This is the third house that I have sold and they made the experience as painless as such an experience can be. They understood my family needs, were knowledgeable of the market and of the value of unique properties, and fully understood the time frame they were asked to work within. I found Rod and Jamie professional and quite synergistic, each having different strengths and talents that when combined, provided considerable real estate force. If I were to find myself with property to sell or buy in the Benicia area again, Rod and Jamie Herman would be my first choice as agents, regardless of the firm they were associated with.

- Dr. Walt Mahoney (Seller)

Working with Rod & Jamie was a tremendously satisfying experience. They were true professionals in every aspect of our home sale, from the initial listing, the inspections and repairs, open houses and final closing. By following their suggestions, we were able to close in 19 days once we accepted an offer. My father, who has bought and sold over 30 houses in his lifetime, watched from the sidelines…and said that in his experience, Rod & Jamie were as professional as any Realtor he had used. To show our convictions, we have recommended them to friends of ours who have been equally satisfied with the services provided by Rod & Jamie.

- John & Lisa McGuire (Sellers)

Rod and Jamie were great to work with. From the moment we signed with them, we never once had to worry about a thing. They were very professional in handling every aspect of our sale. They kept us informed at all times about the transaction and took the extra time and effort. We would strongly recommend them to anyone who wishes to sell their home or to anyone looking to buy a home. They will work for you and with you to ensure that everything goes smoothly.

- John & Mary O’Reilly (Buyers & Sellers)

If you look up the word ‘professionals’ in the dictionary, you should find Rod and Jamie Herman’s pictures. After having completed 27 years of military service the last thing I wanted to do was relocate again to start a new career. Rod and Jamie made it our best and smoothest move ever. They took the time to find out our needs, wants and desires and then focused in on what was important to us. As they say on the Airlines, “we understand you have choices and we’re glad you chose us.” Well, the best move we made was to choose Rod and Jamie to represent us!

- Mike and Cyndie Paice (Buyers & Sellers)

It has been an absolute pleasure working with you both. You have made the experience of buying a home much less stressful and actually enjoyable. We would also like to thank you for your patience with us. It took us well over a year to find the area and the home we wanted to live in. You never pressured us or made us feel guilty, although we required a lot of your time. You were always professional and made us feel very important. It’s something we will never forget and always appreciate!

- Tim & Renee Zermeno (Buyers)

We found Rod & Jamie’s motto “Holding your hand every step of the way” to be so true. They not only assisted us in selling our home, but persevered until someone responded to their inquiry, and we bought the condo of our dreams! We owe them a tremendous debt in helping us get through this last eight months joyfully.

- Sue and Ralph Davis (Buyers & Sellers)

As this was my first experience at buying a home independently, as well as it being over 25 years since buying a home, the real estate transaction was smooth, calm, and for the most part an enjoyable experience. Rod is extremely knowledgeable about all real estate transactions and he kept me informed quickly and accurately. I never felt at a loss one second. Jamie’s attention to the buyer’s emotional and aesthetic needs were phenomenal. Jamie was able to convey what I was feeling into a trusting and sensible plan of action. I enthusiastically endorse and refer clients to them!!

- Sharon Truex (Buyer)

We were both highly satisfied with the great service and willingness to help with all our questions and concerns. We were very well taken care of by Rod & Jamie and would definitely recommend them to people we know (and already have).

- Kevin & “Kookie” Jochem (Sellers)

 
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